Terms and Conditions
Café & Apartments CAFÉ-CAFÉ
Reservation and payment
- Reservations can be made online through our reservation system.
- A deposit of the specified amount is required to secure the reservation. The total price of the stay will be based on the length of stay, number of people and season.
- The deposit must be paid within one week of booking confirmation. Otherwise, we reserve the right to cancel the reservation.
Cancellation of reservation
- In case of cancellation more than 14 days prior to arrival, we will refund the deposit without handling charges.
- In case of cancellation less than 14 days, our cancellation policy applies.
Arrival and departure
- Check-in is possible from 14:00 to 20:00. If you expect to arrive after 20:00, please inform us in advance.
- Check-out must be made no later than 11:00.
Rules of conduct
- Accommodation is only available for registered guests.
- Guests are required to observe a nightly curfew from 22:00 to 06:00.
- If guests cause any damage to the property, they will be obliged to compensate for it.
Responsibility
- We are not responsible for any loss, theft or damage to guest property.
- We are not liable for any damages caused by a third party.
Limitation of liability
- We are not responsible for any costs or damages incurred by guests as a result of cancellations due to unforeseen circumstances such as natural disasters etc.
Complaints
- If you have any problems or complaints during your stay, please inform us as soon as possible so that we can resolve the situation.
Cancellation policy
Café & Apartments CAFÉ-CAFÉ
Cancellation:
Should you need to cancel your reservation, please contact us as soon as possible. An alternative date can be arranged depending on the availability of the apartments.
Otherwise, cancellations are subject to the cancellation policy:
Cancellation 14 days or more before arrival : free of charge
Cancellation 13 - 7 days prior to arrival: cancellation fee 30 % of the total price
Cancellation 6 -2 days prior to arrival: cancellation fee 50% of the total price of accommodation
Cancellation 1 day prior to arrival: cancellation fee 100 % of the total price
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